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	<title>WhatBox</title>
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	<link>http://houseofwhatbox.ca</link>
	<description>Fine business branding and design</description>
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		<title>Hello world!</title>
		<link>http://houseofwhatbox.ca/hello-world/</link>
		<comments>http://houseofwhatbox.ca/hello-world/#comments</comments>
		<pubDate>Thu, 11 Apr 2013 12:56:26 +0000</pubDate>
		<dc:creator>WhatBox</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://houseofwhatbox.ca/?p=1</guid>
		<description><![CDATA[<p>Welcome to WordPress. This is your first post. Edit or delete it, then start  <a href="http://houseofwhatbox.ca/hello-world/">. . . read more</a>]]></description>
				<content:encoded><![CDATA[<p>Welcome to WordPress. This is your first post. Edit or delete it, then start blogging!</p>
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		<title>Budgeting for a brand</title>
		<link>http://houseofwhatbox.ca/budgeting-for-a-brand/</link>
		<comments>http://houseofwhatbox.ca/budgeting-for-a-brand/#comments</comments>
		<pubDate>Sat, 30 Jun 2012 01:54:41 +0000</pubDate>
		<dc:creator>WhatBox</dc:creator>
				<category><![CDATA[Branding]]></category>
		<category><![CDATA[Business]]></category>

		<guid isPermaLink="false">http://houseofwhatbox.ca/?p=1985</guid>
		<description><![CDATA[<p>This is the final in our series on business branding. Thank you for your  <a href="http://houseofwhatbox.ca/budgeting-for-a-brand/">. . . read more</a>]]></description>
				<content:encoded><![CDATA[<p>This is the final in our series on business branding. Thank you for your patience waiting for this post - its been a long time coming. (The 'ol shoemakers kids and their shoes story!)</p>
<p>As a business builds and manages its brand, setting a budget is paramount. This would avoid unnecessary expenses and helps to prioritize branding spending.<br />
The brand should encompass most areas of a business, from stationery all the way to how products or services are delivered to customers, so defining a budget can be a challenge.</p>
<p>The key areas a business could budget for are:</p>
<ul>
<li>Design needs, such as a logo, signage, a website, business stationery or product packaging</li>
<li>Changes to the premises</li>
<li>Advertising</li>
<li>Time spent training employees</li>
<li>Any resources that might be needed to enable employees to carry out what the brand promises, e.g: customer service costs</li>
<li>Maintaining marketing material and the businesses online presence, like the website, Facebook, etc.</li>
</ul>
<p>&nbsp;</p>
<p>Everything needn't be done at once. As long as employees understand and deliver what the brand promises, it stands a good chance of success.</p>
<p>A business can create stationery, logos, packaging and advertising quite cheaply if the budget is tight. However, it is a good idea to think about future growth when devising a brand and its image, as changing it later can prove costly. When customers and employees have built up a relationship with the brand, it can be problematic to change down the road. Rather get things done right, from the start.</p>
<p><strong>WhatBox</strong> branding top tips:</p>
<ul>
<li>When creating a brand look at who the business is and what makes its brand unique.</li>
<li>Use market research to fully understand the business' industry, to find out what its customers want and to measure the success of its brand.</li>
<li>Whether serious or fun, communicate the brand consistently and with style to ensure that a clear message is delivered.</li>
</ul>
<p>&nbsp;</p>
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		<title>&#8220;No more boring art&#8221;</title>
		<link>http://houseofwhatbox.ca/no-more-boring-art/</link>
		<comments>http://houseofwhatbox.ca/no-more-boring-art/#comments</comments>
		<pubDate>Thu, 31 May 2012 01:46:43 +0000</pubDate>
		<dc:creator>WhatBox</dc:creator>
				<category><![CDATA[Inspiration]]></category>

		<guid isPermaLink="false">http://houseofwhatbox.ca/?p=1962</guid>
		<description><![CDATA[<p>We had heard of John Baldessari before seeing this video, and admired his work,  <a href="http://houseofwhatbox.ca/no-more-boring-art/">. . . read more</a>]]></description>
				<content:encoded><![CDATA[<p>We had heard of <a href="http://www.baldessari.org/" title="John Baldessari" target="_blank">John Baldessari</a> before seeing this video, and admired his work, but with Tom Waits narrating, Baldessari is taken to new heights of coolness, at least for us!</p>
<p>"I will not make any more boring art." Baldessari famously said in 1971. "If I saw the art around me that I liked, then I wouldn’t do art." </p>
<p>3 things every young artist should know according to John Baldessari:<br />
1- Talent is cheap.<br />
2- You have to be possessed which you can’t will.<br />
3- Being at the right place at the right time.</p>
<p><iframe width="512" height="288" src="http://www.youtube.com/embed/eU7V4GyEuXA" frameborder="0" allowfullscreen></iframe></p>
<p>"Much of Baldessari's work involves pointing, in which he tells the viewer not only what to look at but how to make selections and comparisons, often simply for the sake of doing so . . . Initially a painter, Baldessari began to incorporate texts and photography into his canvases in the mid 1960s. From 1970 he worked in printmaking, film, video, installation, sculpture and photography. He has created thousands of works that demonstrate—and, in many cases, combine—the narrative potential of images and the associative power of language within the boundaries of the work of art. His art has been featured in more than 200 solo exhibitions in the U.S. and Europe." ~ <a href="http://en.wikipedia.org/wiki/John_Baldessari" title="wikipedia" target="_blank"><em>wikipedia</em></a></p>
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		<title>Erik Johansson</title>
		<link>http://houseofwhatbox.ca/erik-johansson/</link>
		<comments>http://houseofwhatbox.ca/erik-johansson/#comments</comments>
		<pubDate>Tue, 15 May 2012 12:49:43 +0000</pubDate>
		<dc:creator>WhatBox</dc:creator>
				<category><![CDATA[Inspiration]]></category>
		<category><![CDATA[Photo]]></category>

		<guid isPermaLink="false">http://houseofwhatbox.ca/?p=1952</guid>
		<description><![CDATA[<p>We recently discovered Swedish photographer Erik Johansson whilst looking through talks on TED. What  <a href="http://houseofwhatbox.ca/erik-johansson/">. . . read more</a>]]></description>
				<content:encoded><![CDATA[<p>We recently discovered <a href="http://alltelleringet.com" title="Erik Johansson" target="_blank">Swedish photographer Erik Johansson</a> whilst looking through talks on <a href="http://www.ted.com/" title="TED" target="_blank">TED</a>. What a treat! Visit his website when you have a chance and feast!</p>
<p><iframe width="512" height="290" src="http://www.youtube.com/embed/mc0vhSseGk4" frameborder="0" allowfullscreen></iframe></p>
<p><a href="http://houseofwhatbox.ca/wp-content/uploads/2012/05/erik_03.jpg"><img src="http://houseofwhatbox.ca/wp-content/uploads/2012/05/erik_02.jpg" alt="" title="Photographer Erik Johansson" width="512" height="553" class="aligncenter size-full wp-image-1955" /></a></p>
<p>All images in this blog post are personal projects created without use of any stock images. These projects are not intended to be commercialized in any way, that includes book covers, album art and advertisement. Although, if you like Erik Johansson's work feel free to share it with others on blogs and similar as long as you give him credits as the artist. Feel free to contact Erik for a commissioned project.</p>
<p><a href="http://houseofwhatbox.ca/wp-content/uploads/2012/05/erik_02.jpg"><img src="http://houseofwhatbox.ca/wp-content/uploads/2012/05/erik_03.jpg" alt="" title="Photographer Erik Johansson" width="512" height="553" class="aligncenter size-full wp-image-1954" /></a></p>
<p>(C) Copyright 2011/12, Erik Johansson All rights reserved.</p>
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		<title>Soma FM</title>
		<link>http://houseofwhatbox.ca/soma-fm/</link>
		<comments>http://houseofwhatbox.ca/soma-fm/#comments</comments>
		<pubDate>Fri, 27 Apr 2012 21:13:09 +0000</pubDate>
		<dc:creator>WhatBox</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Inspiration]]></category>

		<guid isPermaLink="false">http://houseofwhatbox.ca/?p=1932</guid>
		<description><![CDATA[<p>We received our Soma FM t-shirts today! Great way to finish off the week,  <a href="http://houseofwhatbox.ca/soma-fm/">. . . read more</a>]]></description>
				<content:encoded><![CDATA[<p>We received our Soma FM t-shirts today! Great way to finish off the week, and start the weekend.</p>
<p><a href="http://somafm.com/" title="Soma FM" target="_blank">Soma FM</a> is a listener-supported, commercial-free internet-only radio station, broadcasting out of San Francisco. There are no advertising or annoying commercial interruptions, and the station is part of our "gotta have" work environment. Good Cuban coffee, the accessional Guru, and Soma FM! What more could you ask for?</p>
<p>With over 20 unique channels, there's a station for any occasion, but to be honest we're on Space Station or Groove Salad 99% of the time. For a laugh, you gotta try out Secret Agent and Doomed.</p>
<p>- How big is the Soma FM music library?</p>
<p>"We have over 7000 CDs and 120,000 digital tracks in our primary music library, although many SomaFM music directors have personal libraries as well. From this, we select only the best tracks to play on SomaFM. In the last 2 years, we've played over 13,000 different artists on SomaFM."</p>
<p>- And how does Soma stay in business?</p>
<p>"We run our station on a very tight budget and rely on donations from listeners, the support of small labels, and from a few companies that provide us with large amounts of bandwidth to broadcast around the world."</p>
<p>Now and then good 'ol Rusty comes and begs a dollar or more out of listeners, and signing up to support the legend and his station is the least one can do. Soma does a great job, plays fantastic music 24/7 (we've been listening for years and years) and the world would be a sad place if they were ever to go.</p>
<p>"Thanks for listening, and remember...</p>
<p>SomaFM Loves You!!!!"</p>
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		<title>Fresh from Seth</title>
		<link>http://houseofwhatbox.ca/fresh-from-seth/</link>
		<comments>http://houseofwhatbox.ca/fresh-from-seth/#comments</comments>
		<pubDate>Wed, 04 Apr 2012 13:34:31 +0000</pubDate>
		<dc:creator>WhatBox</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Inspiration]]></category>

		<guid isPermaLink="false">http://houseofwhatbox.ca/?p=1928</guid>
		<description><![CDATA[<p>"All artists are self-taught</p> <p>Techniques and skill and even a point of view are  <a href="http://houseofwhatbox.ca/fresh-from-seth/">. . . read more</a>]]></description>
				<content:encoded><![CDATA[<p>"<strong>All artists are self-taught</strong></p>
<p>Techniques and skill and even a point of view are often handed down, formally or not. It's easier to get started if you're taught, of course.</p>
<p>But art, the new, the ability to connect the dots and to make an impact--sooner or later, that can only come from one who creates, not from a teacher and not from a book." </p>
<p>~ <a href="http://sethgodin.typepad.com/seths_blog/2012/04/all-artists-are-self-taught.html" title="As said by Seth" target="_blank">Seth Godin</a></p>
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		<title>The brand and the customer</title>
		<link>http://houseofwhatbox.ca/the-brand-and-the-customer/</link>
		<comments>http://houseofwhatbox.ca/the-brand-and-the-customer/#comments</comments>
		<pubDate>Fri, 23 Mar 2012 19:47:32 +0000</pubDate>
		<dc:creator>WhatBox</dc:creator>
				<category><![CDATA[Branding]]></category>
		<category><![CDATA[Business]]></category>

		<guid isPermaLink="false">http://houseofwhatbox.ca/?p=1858</guid>
		<description><![CDATA[<p>The brand and the customer</p> <p>Knowing what the customer wants and how to deliver  <a href="http://houseofwhatbox.ca/the-brand-and-the-customer/">. . . read more</a>]]></description>
				<content:encoded><![CDATA[<p><strong>The brand and the customer</strong></p>
<p>Knowing what the customer wants and how to deliver this is a big key to the branding process. A business needs to know what drives their customers, and what makes them buy. And it's not always about price or performance.</p>
<p><strong>Researching what the customer wants</strong></p>
<p>Quite simply, a business should know what existing customers like about doing business with them, and what potential customers are looking for.<br />
If the brand values are in line with what customers look for when they're buying, a business has the beginnings of a useful brand and is ready to start building on it.</p>
<p><strong>Communicating the brand to customers</strong></p>
<p>Once a business has defined its brand values and the customers' needs, it can start to build its brand by consistently communicating these brand values.<br />
It is important to remember that every possible contact a business has with a customer or potential customer should reinforce its brand values. This includes the logo, the business name and product packaging, for example.</p>
<p>If all these are consistently in line with the brand values, the business' brand will be strengthened. But if they are not, the brand - and the business - might be compromised.</p>
<p>A business should get regular feedback from satisfied customers to check that they are consistently delivering on the promises their brand makes. This includes asking dissatisfied customers or former customers for feedback  - one can gain valuable, and sometimes more honest, information from them about how the brand is perceived.</p>
<p>And keep in mind that customers can change too. </p>
<p><strong>The brand and staff</strong></p>
<p>All of a business' employees play a crucial part in managing the brand because they can affect what customers and colleagues think of the business. It is important to ensure that employees understand and believe in the brand. If they do, their actions will communicate this.<br />
As well, employees can become emotionally attached to brands, allowing for strong loyalties and even a sense of ownership. This helps maintain employee motivation and increase the business' sales; but note to consult with these employees as the business grows.</p>
<p>A good plan is to keep employees involved by setting up a suggestion scheme, or taking regular time to discuss the brand and how the business is performing. The message that what the employee does is important and why should be regularly reinforced. Employees should be aware that if they break the promises the brand makes to customers - even just once - this can damage the brand and the business.</p>
<p>A business should create a document setting out its core company values and benchmarks for how it wants to operate, and be seen to operate. This document should encapsulate the purpose of the business and why it thinks it is different from its competitors, and should communicate clearly to employees that they all work towards the same aims. </p>
<p><em>This is the fifth post on our Branding series, and the sixth and final will follow soon.</em></p>
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		<title>Animated Gifs</title>
		<link>http://houseofwhatbox.ca/animated-gifs/</link>
		<comments>http://houseofwhatbox.ca/animated-gifs/#comments</comments>
		<pubDate>Fri, 02 Mar 2012 19:08:10 +0000</pubDate>
		<dc:creator>WhatBox</dc:creator>
				<category><![CDATA[Graphic]]></category>
		<category><![CDATA[Photo]]></category>
		<category><![CDATA[Web]]></category>

		<guid isPermaLink="false">http://houseofwhatbox.ca/?p=1841</guid>
		<description><![CDATA[<p>Graphics Interchange Format - "The Graphics Interchange Format (GIF) is a bitmap image format  <a href="http://houseofwhatbox.ca/animated-gifs/">. . . read more</a>]]></description>
				<content:encoded><![CDATA[<p>Graphics Interchange Format - "The Graphics Interchange Format (GIF) is a bitmap image format that was introduced by CompuServe in 1987 and has since come into widespread usage on the World Wide Web due to its wide support and portability." ~ <a href="http://en.wikipedia.org/wiki/Graphics_Interchange_Format" title="Gifs" target="_blank">Wikipedia</a></p>
<p>Animated gifs contain a series of images (or frames) that are "played" one after the other and give a semblance of animation, just as in traditional animation techniques. When creating animated gifs, one is able to control the time for which each frame is displayed.</p>
<p>We don't get too many opportunities to create and use animated gifs, but the video below illustrates that (like any art form) animated gifs have a fanatical following amongst some! </p>
<p><iframe width="512" height="290" src="http://www.youtube.com/embed/vuxKb5mxM8g" frameborder="0" allowfullscreen></iframe></p>
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		<title>Techniques for brand management</title>
		<link>http://houseofwhatbox.ca/techniques-for-brand-management/</link>
		<comments>http://houseofwhatbox.ca/techniques-for-brand-management/#comments</comments>
		<pubDate>Tue, 14 Feb 2012 23:17:08 +0000</pubDate>
		<dc:creator>WhatBox</dc:creator>
				<category><![CDATA[Branding]]></category>
		<category><![CDATA[Business]]></category>

		<guid isPermaLink="false">http://houseofwhatbox.com/?p=1678</guid>
		<description><![CDATA[<p>This article is the fourth in our series on business branding.</p> <p>Once a business  <a href="http://houseofwhatbox.ca/techniques-for-brand-management/">. . . read more</a>]]></description>
				<content:encoded><![CDATA[<p>This article is the fourth in our series on business branding.</p>
<p>Once a business has established what its brand identity will be, it needs to decide how to get the message across. This is most commonly done through advertising, events and staff training, but the following techniques are also worth considering:</p>
<ul>
<li>Storytelling - telling the business' story through corporate identity, marketing materials, packaging, stationery etc.</li>
<li>Credibility - the business' brand claims should be credible and appropriate to its values.</li>
<li>Differentiation - identifying a point of differentiation from the business' competitors.</li>
<li>Customer engagement - customers will look at what the business has to offer if it stands out from the crowd for positive reasons and its tone of voice and communications are credible.</li>
<li>Focusing the business' portfolio - customers may understand a business' offer easier if it shifts its focus onto a smaller number of key products or services. Apple has been a very successful example.</li>
<li>Multiple brands - if a company operates in more than one sector it should consider how it presents itself in each area. A single brand identity can be applied to products or services for each of the areas it operates in (called 'brand stretch') but it is often more effective to develop a completely distinct brand for each market.</li>
<li>Endorsed brands - a business can create an individual brand in its own right and then use the 'parent' brand of the main company to endorse the new individual brand. Playstation is an example: a great brand in its own right but endorsed as Sony Playstation it builds on the established credibility of Sony.</li>
<li>Reinvigorating a brand - keeping a business' communications fresh is vital, and this doesn't necessarily mean starting from the beginning or reconsidering existing ideas, personality or vision.</li>
<li>Brand naming - brand names set the tone and personality of the brand. The business' brand name should reflect its overall brand strategy.</li>
<li>Consistency - a business should build its brand characteristics into all areas of its operations, these all stemming from the 'big idea'.</li>
</ul>
<p>&nbsp;</p>
<p><strong>Different sectors and branding</strong></p>
<p><strong></strong>A business should ensure it is always clear about what it stands for, even though the audience, competitors, delivery or service aspects of branding in various market sectors may vary.<br />
<strong></strong></p>
<p><strong>Branding a start-up business</strong></p>
<p><strong></strong>When a new or start-up business launches a product with a brand that challenges the conventions of its particular sector, it is called a 'challenger brand'. The new business should carefully consider how brave and 'rule-breaking' its product or service can be by assessing the market from the outside if possible, looking at the existing players, and opportunities or niches in the market. An established business, with more to lose, can find this harder to do.</p>
<p>A start-up business is likely to be small and more responsive and adaptable.<br />
<strong></strong></p>
<p><strong>Business to business</strong></p>
<p>Effective branding principles apply to the business-to-business sector in the same way as they do in direct-to-customer businesses. B2B businesses need to use branding to differentiate and create a distinct personality, even if this might be more corporate and businesslike in its tone.<br />
<strong></strong></p>
<p><strong>Service businesses</strong></p>
<p>A service business needs to consider how its brand is reflected in the service that it provides and how its staff interacts with customers.<br />
It is essential to appreciate that service brands are built on the people who deliver them. The staff need to be effectively trained to represent the company's culture, its 'promise' to customers and how this is put into practice.</p>
<p>So ends our fourth article on Branding. Stand by for the fifth!</p>
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		<title>Open-source CMS?</title>
		<link>http://houseofwhatbox.ca/open-source-cms/</link>
		<comments>http://houseofwhatbox.ca/open-source-cms/#comments</comments>
		<pubDate>Wed, 18 Jan 2012 11:38:39 +0000</pubDate>
		<dc:creator>WhatBox</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[Web]]></category>

		<guid isPermaLink="false">http://houseofwhatbox.com/?p=1669</guid>
		<description><![CDATA[<p>The question of proprietary versus open source for a website CMS platform sometimes comes  <a href="http://houseofwhatbox.ca/open-source-cms/">. . . read more</a>]]></description>
				<content:encoded><![CDATA[<p>The question of proprietary versus open source for a website CMS platform sometimes comes up when planning a new site, so we thought we'd look at this briefly.</p>
<p>Besides <a href="http://en.wikipedia.org/wiki/Open_source" title="en.wikipedia.org" target="_blank">open-source</a> providing a client with the freedom and peace of mind to move to other designers/developers should they choose, and the fact that it is far less costly (read free) perhaps of greater significance is the fact that an open-source platform is being constantly updated and developed - although this does vary between platforms. As far as we're concerned nothing beats <a href="http://wordpress.org/" title="Wordpress CMS" target="_blank">WordPress</a> in terms of simplicity and ease of use, it has a huge base of developers, with a great plug-in architecture and plug-ins for everything, and a fast development cycle. In the web world this is huge - things are moving fast, new technologies and techniques are launched almost daily, and an open-source program ensures that keeping up to date is possible.  </p>
<p>As a good example, lets take a look at the world of mobile devices. </p>
<p>We read recently that the mobile web is growing at a phenomenal pace, and is forecast to overtake the desktop web by 2014. In other words, more users will access the Internet using a mobile phone rather than a PC for the first time.</p>
<p>Approximately 900 million people currently access the web with mobile phones, compared to 1.4 billion desktop Internet users. By 2014, mobile web users will should outpace desktop users (approximately 1.7 billion mobile users to approximately 1.65 billion desktop users). By 2015, the number of mobile web users is expected to grow to 2 billion.</p>
<p>The point here is that an open-source platform like WordPress is keeping up with this. We now have the ability with WordPress/HTML 5 to build a website that is "responsive". It auto-resizes and configures pages and content depending on the device (screen-size) accessing the page. No longer does one need to having a .mobi domain and a specific website built on this for mobile devices to be re-routed to. I doubt whether many proprietary CMS platforms are keeping up anywhere as close. </p>
<p>Even if you have to customize open source, you’re still getting tens of thousands of hours of development for free with programmers having effectively collaborated together to create the best platform they could. </p>
<p>Consider the following scenario: if you’re visiting a website using an open-source browser like <a href="http://www.mozilla.org/en-US/firefox/new/" title="Firefox" target="_blank">Mozilla Firefox</a>, the hosting internet server is likely to be powered by open-source <a href="https://www.linux.com/" title="Linux" target="_blank">Linux</a> software, and you may well be viewing it from a mobile device using the Google <a href="http://www.android.com/" title="Google Android" target="_blank">Android</a>, which, of course, is also open source.</p>
<p>We believe forcing clients to pay for licences to obsolete proprietary software is not the right way to go. The industry as a whole is turning more toward extensively supported open-source platforms compared to commercial options.</p>
<p>Food for thought.</p>
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